Terms of Sale (Milady's Choice)

Our Service Pledge

Customer satisfaction is our major goal. We guarantee the authenticity of all our offerings and are eager to make your buying experience highly positive. If, for any reason, an offering doesn't meet with the customer's approval, returns are accepted. The customer's obligations are to 1) notify me within 72 hours that the item is being returned; 2) the item is in the same condition as it was when shipped to the customer; and, 3) the item is mailed within 5 business days after receiving the item.

Return Policy

Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy

Shipping, Handling, Insurance Policy

Customer pays for actual shipping and insurance charges unless it is otherwise specified in the description or if there is a designated sale. Tracking is provided for all purchases. Insurance is optional for low priced offerings. It is required for all purchases over $100. International shipping is available to selected countries for most items with prior approval. International customers should contact this seller prior to placing a purchase order due to the increased cost of USPS shipping in all classes.

Restocking Fee

There is no restocking fee for any item returned.

Layaway Policy

This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.

Plan Duration:
3 months
Payment Frequency:
Monthly
Down Payment:
Equal Division based on # of Months *
Returns Accepted:
No
Exchanges Accepted:
Yes
Restocking Fee:
None **
Cancellation Fee:
None **
*Down payment applies to the percentage of the order total, including shipping and tax.
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.

Payments we accept: