Terms of Sale (Mid-Coast Fine Antiques of Maine)

Our Service Pledge

We respond to all inquiries and orders within 24 hours, and we do guarantee all items in our shop.

When shipping international, our shop invoice and the customs form will reflect: 1)what the item actually is, and 2)the actual price paid by the buyer.

Return Policy

Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy

Shipping/Handling/Insurance Policy

We do all our own packaging in our shipping room, using a combination of tissue paper, "peanuts", foam & bubble wrap. We "double box" all fragile items. Our goal is to "do it right", making your shopping an easy, unique and rewarding experience. We ship via USPS or UPS Ground for all US shipments. For international shipments we use USPS or Fed-Ex.

Alli items (shipped within the US), unless stated otherwise, include shipping and insurance.

Restocking Fee

We do not have a restocking fee.

Layaway Policy

This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.

Plan Duration:
2 months
Payment Frequency:
Monthly
Down Payment:
30% *
Returns Accepted:
No
Exchanges Accepted:
No
Restocking Fee:
N/A **
Cancellation Fee:
25% **
*Down payment applies to the percentage of the order total, including shipping and tax.
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.

Other Information

For Maine residents, a sales tax of 5% is applied, unless we are provided a copy of your Maine resale certificate.

Payments we accept: