Terms of Sale
Our Service Pledge
My mission is to find good homes for my mother's dolls at a fair price. I respond to all questions and orders as quickly as possible. If you commit to purchasing an item and change your mind, or need more time to pay for it, please let me know within 48 hours or it will be returned to the shop for sale. Thank you for your understanding on this matter.
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy
For first time users, when you commit to buying an item, you can pay then or wait for an official invoice. If you are combining orders, the shipping charges will be adjusted on the official invoice or refunded to you after purchase. Shipping charges in general are estimates based on USPS Priority Mail. Factors that may increase the shipping include an oversize charge for larger dolls or your location. You are welcome to send me your address (or zip code if in the U.S.) before you purchase for a precise quote. I'll ship the fastest, safest, and most economical way that's agreeable to you. All purchases require a telephone number.
Our shop does not have a restocking fee.
This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.
*Down payment applies to the percentage of the order total, including shipping and tax.
- Plan Duration:
- 4 months
- Payment Frequency:
- None Specified
- Down Payment:
- 25% *
- Returns Accepted:
- Exchanges Accepted:
- Restocking Fee:
- N/A **
- Cancellation Fee:
- No Payments Refunded **
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.
North Carolina sales tax 6.75% will be added. If you pay through Paypal you have the option to take 6 months to pay on items over $99. At this time it's without a finance charge and they also give you $10 back. Read the offer carefully as it can change at Paypal's discretion. Subject to credit approval. You will need to give your date of birth and last four digits of your social security number. Credit approval is instant. If you have any problems, call Bill Me later customer support at (866) 528-3733. I have no influence in the matter.
Payments we accept:
Note: only one method of Online Payment can be used per transaction.
- Personal Check
- Money Order
- Bank Wire