Terms of Sale (Pearl's Parlor)

Our Service Pledge

Thank you for visiting Pearl's Parlor! We respond to all orders and questions within 24 hours and ship within two to three business days (Monday thru Friday) following the receipt of your verified payment.

We describe all items as thoroughly as possible and take photos from several different angles. All of our items are vintage and pre-owned, so they will show normal signs of aging and use. However, we try very hard to mention any damage, flaws, or imperfections or show them in the photos - no matter how minor they may seem. We're always happy to answer any questions and supply more photos upon request.

Return Policy

Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy

Shipping/Handling/Insurance Policy

We take great care to securely package your purchase. We usually use either USPS Priority Mail or USPS First Class Mail, both with delivery confirmation. For heavier or oversized packages, we also use FedEx Home Delivery or USPS Parcel Select. If you request a service or carrier that we wouldn't normally use, there may be an additional charge.

If shipping is less than charged, a refund will be made.

Shipping of multiple purchases will be combined whenever possible.

International Sales: We use USPS Priority or First Class Mail International . Please contact me if your country is not shown. Also contact me for shipping charges and discounts. PLEASE NOTE: Customs fees, import duties, taxes, and tariffs vary by country and are the responsibility of the buyer. These additional charges are not included in the item price or shipping cost. Please check with your country's customs office for those additional charges. The purchase price of the item(s) will be shown on all customs forms.

Your item will be shipped within two to three business days (Monday thru Friday) following the receipt of your verified payment. Items paid for by personal check will be shipped when the check has cleared the bank.

Layaway is available for purchase(s) totaling $100 or more.

We do not charge handling or supply fees.

Restocking Fee

Our shop does not have a restocking fee.

Layaway Policy

This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.

Plan Duration:
3 months
Payment Frequency:
Monthly
Down Payment:
Equal Division based on # of Months *
Returns Accepted:
Yes
Exchanges Accepted:
No
Restocking Fee:
None **
Cancellation Fee:
20% **
*Down payment applies to the percentage of the order total, including shipping and tax.
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.

Other Information

Pennsylvania residents are subject to 6% sales tax. No sales tax charged for sales outside of Pennsylvania.

If you are paying electronically with PayPal or Amazon, payment is expected within 3 days. If you are mailing a postal money order or personal check, payment is expected within 7 days. After that time period has passed and no agreed upon arrangements have been made, the item will be relisted.

For international sales, we accept only PayPal.

Payments we accept: