Terms of Sale
Our Service Pledge
All items are guaranteed as represented. No reproductions are offered in this shop.
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy
All items shipped to USA will require delivery confirmation. Usually ship via priority mail and require insurance. Customer may waive insurance but I cannot be responsible for loss or breakage if insurance is not included in payment.
Out of country purchases are insured thru private insurer
A restocking fee of 20% for items returned unless misrepresented
This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.
*Down payment applies to the percentage of the order total, including shipping and tax.
- Plan Duration:
- 3 months
- Payment Frequency:
- Down Payment:
- 10% *
- Returns Accepted:
- Exchanges Accepted:
- Restocking Fee:
- N/A **
- Cancellation Fee:
- 20% **
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.
Payments we accept:
- Personal Check
- Money Order