Terms of Sale (Long Lake Antiques)

Our Service Pledge

We respond to all orders within 72 hours. Our business hours are Tuesday - Sunday, 10:00 am - 5:00 pm central time. We are closed on Mondays and National Holidays.

Return Policy

Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy

Shipping/Handling/Insurance Policy

Buyer pays for shipping and handling. Insurance, if not included in shipping fee by shipping provider, is covered by buyer.

Restocking Fee

A 15% restocking fee is charged on all returned items.

Layaway Policy

This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.

Plan Duration:
2 months
Payment Frequency:
Bi-Weekly
Down Payment:
25% *
Returns Accepted:
Yes
Exchanges Accepted:
Yes
Restocking Fee:
15% **
Cancellation Fee:
15% **
*Down payment applies to the percentage of the order total, including shipping and tax.
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.

Other Information

Current MN state sales tax will be added to all orders shipped to Minnesota addresses.

Payments we accept: