Terms of Sale (Kramer & Velte Antiques)

Our Service Pledge

We respond to all inquiries & orders within 24 hours, we guarantee the authenticity of all our items.

Return Policy

Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy

Shipping, Handling, Insurance Policy

Buyer pays for shipping, handling and insurance within three days of making a purchase.
I do not offer Free Shipping.

PLEASE NOTE: We ship once a week. If you have a special request we will do our best to accommodate you.

I will combine items and lower/adjust the shipping and insurance charges for multiple items that can be shipped together.

*I will not ship any item without either insurance or delivery conformation.

Restocking Fee

We charge a 20% restocking fee on all items returned for any reason.
Buyer is responsible for both outward and return shipping cost if an item is returned for any reason.

Layaway Policy

This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.

Plan Duration:
3 months
Payment Frequency:
Down Payment:
20% *
Returns Accepted:
Exchanges Accepted:
Restocking Fee:
20% **
Cancellation Fee:
20% **
*Down payment applies to the percentage of the order total, including shipping and tax.
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.

Other Information

Because we are wholesalers, we must have a valid resale number for any items purchased in the state of PA.

Payments we accept: