Terms of Sale
Our Service Pledge
We respond to all offers and e-mails within 24 hours. We guarantee the authenticity of all our items.We value your business and your complete satisfaction is our goal.
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy
Buyer pays for all shipping, including some materials fees for breakable items. We ship Fed ex ground or USPS priority, insured, with signature for items over $500.00, or if you request it.
No restocking fee is charged
This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.
*Down payment applies to the percentage of the order total, including shipping and tax.
- Plan Duration:
- 3 months
- Payment Frequency:
- None Specified
- Down Payment:
- 33 1/3% *
- Returns Accepted:
- Exchanges Accepted:
- Restocking Fee:
- None **
- Cancellation Fee:
- No Payments Refunded **
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.
Payment is due within 3 days of date of purchase order, unless an agreement is reached prior to sale.
You can now pay with your credit card (Visa, Master card and American Express) by clicking on the pay pal icon when you check out and choosing instead of signing in to Pay pal, the left hand column where it states "If you do not have a Pay pal account" and click continue. It will take you to a standard page where you enter your regular credit card information. You can also call the number on my shop page and give me the information over the phone. No Pay pal account is required. This service is fast and secure.
All layaway plans are to be completed within 60 days of day of purchase. The first payment should be no less then 33% of the purchase price. The shipping price is to be included in the final payment.
International buyers, please use Pay Pal.
Florida residents pay 7% sales tax on items purchased.
Payments we accept:
- Personal Check
- Money Order
- Bank Wire