Terms of Sale (Judy's doll menagerie)

Our Service Pledge

I guarantee the authenticity of all my items.I carefully research each item and guarantee each item to be as described.

Return Policy

Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy

Shipping, Handling, Insurance Policy

Buyer pays for shipping , handling and insurance.Shop can't be held responsible for lost or damaged items if insurance isn't purchased. Insurance is strongly advised.If insurance is declined by the purchaser the purchaser assumes full responsibility.

Restocking Fee

Unless return is because of negligence in description buyer is responsible for all original shipping charges and return shipping charges.

Layaway Policy

This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.

Plan Duration:
2 months
Payment Frequency:
None Specified
Down Payment:
5% *
Returns Accepted:
Exchanges Accepted:
Yes
Restocking Fee:
None **
Cancellation Fee:
None **
*Down payment applies to the percentage of the order total, including shipping and tax.
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.

Other Information

Checks will be held approximately 10 days to clear.Paypal purchases will be shipped the day following receipt of funds in my account.Paypal shipped to billing address only.
LAYAWAY POLICY: Layaway is available on items costing $200 or more. We offer our customers reasonable layaway terms to help them acquire the dolls they love. If you cannot purchase a doll outright, please contact us and we'll try to make the purchase possible for you with layaway. Once terms are agreed on, payments should be on time and for the correct amount. If you cannot make your scheduled payment on time, you need to contact us. There will be no refunds or credits on uncompleted layaways. On completed layaways, the return policy stated above will apply, except that a shop credit will be issued instead of a refund. The shop credit will be good for one year.
Prices are FIRM on layaway

Payments we accept: