Terms of Sale (Its-A-Basketcase)

Our Service Pledge

At It A Basketcase we strive to give you a clear and accurate description of each item we carry. If our customer is not happy we are not happy. If for any reason you are not satisfied with your purchase you may return it within 5 day (2 more days than Ruby Lane offers) for receipt for a full refund less shipping and handling. WE DO NOT CHARGE A RESTOCKING FEE. Our aim is customer satisfaction! We also endeavor to ship all order paid by credit card or Paypal within 24 hours of receiving payment on business days. All order where the payment is received after 12:00 PM EST on Saturday or Sunday will be shipped on Monday.

Return Policy

Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy

Shipping, Handling, Insurance Policy

We charge the exact amount of shipping from our zip code to yours plus $2.00 supply and handling fee.

Restocking Fee


Layaway Policy

This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.

Plan Duration:
3 months
Payment Frequency:
Down Payment:
20% *
Returns Accepted:
Exchanges Accepted:
Restocking Fee:
None **
Cancellation Fee:
5% **
*Down payment applies to the percentage of the order total, including shipping and tax.
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.

Payments we accept: