Terms of Sale (Hill and Hill)

Our Service Pledge

We pack to SURVIVE and ship promptly. Our Customers SMILE when they open their package....

Return Policy

Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy

Shipping/Handling/Insurance Policy

Shipping charges will be posted in the description, although due to the Postal Increases, the posted shipping charges may vary from the actual shipping charges in some cases. We ship most items via priority mail. Quoted shipping price includes insurance. International shipping will be higher and requires buyers address before it can be quoted.

Restocking Fee

If a item is returned all shipping charges and a re-stocking fee of 10% will be subtracted from the refund. No Returns made outside the Ruby Lane site Return Policy Guidelines unless we authorize such returns prior to sale.

Layaway Policy

This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.

Plan Duration:
6 months
Payment Frequency:
Monthly
Down Payment:
25% *
Returns Accepted:
Yes
Exchanges Accepted:
Yes
Restocking Fee:
10% **
Cancellation Fee:
None **
*Down payment applies to the percentage of the order total, including shipping and tax.
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.

Other Information

Money Orders: Items ship within 2 Business Days of payment arrival
Checks: Items May be held for 10 Business days before shipping
All international sales must be paid with Pay Pal or an International Money Order in US Funds ! No Exceptions !

Payments we accept: