Terms of Sale
Our Service Pledge
We respond to all orders within 24 hours, and will usually ship within 72 hours of payment, if using Paypal or money order.
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy
Buyer pays for actual shipping, handling and insurance.
We take pride in our careful and ample packaging of your collectible treasure. We use USPS Priority Mail or UPS ground service to guarantee quick and safe delivery of your item. In the unlikely event that your item is lost or damaged in transit, we will be glad to assist you in your claim with the carrier, by providing you with the proof of insurance if necessary.
Quoted costs for shipping is for the lower 48 contiguous states. Alaska and Hawaii may incur a higher ship charge.
There will be a 10% restocking fee on any returned merchandise.
Layaway PolicyThis shop does not offer a layaway plan for purchases
We require 8.25% sales tax from all Illinois customers, unless they can provide a valid IL tax resale ID number.
Payments we accept: