Terms of Sale (Graceful Antiques & Vintage Collectibles)

Our Service Pledge

We respond to all orders within 24 hours. Please check spam folder on your ISP if you do not hear back within that time.

Return Policy

Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy

Shipping/Handling/Insurance Policy

Buyer pays for actual shipping, handling and insurance.
From time to time I will offer specials on items and/or shipping.
I reserve the right to not ship to some countries.

Restocking Fee

We charge a 10% restocking fee on items returned with cost over $100.00.

Layaway Policy

This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.

Plan Duration:
3 months
Payment Frequency:
Monthly
Down Payment:
50% *
Returns Accepted:
Yes
Exchanges Accepted:
No
Restocking Fee:
None **
Cancellation Fee:
20% **
*Down payment applies to the percentage of the order total, including shipping and tax.
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.

Other Information

Arkansas customers will need to pay sales tax or provide sales tax information.
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All credit cards are accepted as well as PayPal.
With credit cards I can send an invoice for the customer to fill out privately.
This protects us both and I will not have access to the information.
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On OFFERS if you have a set amount you would like to offer be sure to check the number 3 box.
This will make it better for me to see all offers.
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INTERNATIONAL BUYERS – Please Note

Import duties, taxes, and associated charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying. All customs documentation will be filed accurately and items will be described as is.
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Buyers located in the European Union (EU) agree that they have read and accepted all shop terms in our published Terms of Sale prior to placing orders.

Payments we accept: