Terms of Sale (The Droolery)

Our Service Pledge

I respond right away to all orders and ship the same day payment is received if possible, which it usually is unless it is a weekend or a holiday.

Return Policy

Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy

Shipping/Handling/Insurance Policy

Buyer pays shipping and insurance: The insurance on most items is NOT optional: The insurance will be based upon the cost of the item. I ship all items in a gift box to insure safe arrival.

Restocking Fee

I do not charge a restocking fee, nor a handling fee.

Layaway Policy

This shop does not offer a layaway plan for purchases

Other Information

Immediate payment is required on all purchases. Returns are accepted only if the item still retains my original tag.

Payments we accept: