Terms of Sale (Emmie's Antique Doll Castle)

Our Service Pledge

We respond to all orders within 24 hours. Authenticity of our items is guaranteed-we may make an honest mistake, but any item may be returned if we are contacted of intent within 3 business days.All items guaranteed to be as described as to age, condition, and manufacture. Regretfully, because of international scams, we CANNOT accept personal checks at all; or money orders from international buyers. Paypal, credit card, or Western Union only please.

Return Policy

Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy

Shipping/Handling/Insurance Policy

If there is a shipping charge for an item, the charge will be listed in the item description. Although we package your item carefully and attractively, shipping costs are very reasonable. We want to provide the best customer service possible at Emmie's. PLEASE NOTE:
Insurance is strongly recommended and is extra- 1.30 per $50. US Postal rate.

Restocking Fee

There is no restocking fee.

Layaway Policy

This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.

Plan Duration:
3 months
Payment Frequency:
Down Payment:
Equal Division based on # of Months *
Returns Accepted:
Exchanges Accepted:
Restocking Fee:
None **
Cancellation Fee:
None **
*Down payment applies to the percentage of the order total, including shipping and tax.
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.

Other Information

Please email me with your questions about dolls. I will try to answer accurately, or look up the answer. I love to help other doll people. Offering authentic costuming for your antique and vintage dollies. Email for info. Return customers receive free shipping, sometimes a free gift with their purchase, or merchandise discounts!

Payments we accept: