Terms of Sale

Our Service Pledge

We respond to all orders within 48 hours. If you are not completely satisfied with your purchase you may return it within 10 days for a full refund of the purchase price.

Return Policy

Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy

Shipping/Handling/Insurance Policy

I charge a flat fee for shipping, which includes insurance. I combine shipping for multiple items that are ordered.

Restocking Fee

Our shop does not have a restocking fee.

Layaway Policy

This shop does not offer a layaway plan for purchases

Other Information

Illinois residents must include 8.25%

Payments we accept:

Traditional Payments