Terms of Sale
Our Service Pledge
All purchase orders are processed within 24 hours and the authenticity of all items is guaranteed.
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy
We endeavor to make our stock available to both US, and international customers, and to ship items worldwide. However it's not always practical to do so, due to the inherent nature of the item, or the prohibitive cost of international shipping. We therefore encourage all potential international customers to enquire about shipping charges first.
Buyer pays for actual shipping, handling and insurance.
Layaway Purchases are not available on Sale Items.
Our shop does not have a restocking fee.
This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.
*Down payment applies to the percentage of the order total, including shipping and tax.
- Plan Duration:
- 3 months
- Payment Frequency:
- Down Payment:
- Equal Division based on # of Months *
- Returns Accepted:
- Exchanges Accepted:
- Restocking Fee:
- 15% **
- Cancellation Fee:
- None **
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.
Texas residents must pay sales tax.
Payments we accept:
- Personal Check
- Money Order