Terms of Sale
Our Service Pledge
We respond to all orders within 24 hours. Please remember "Vintage" means items have had a previous life and shows signs of normal wear, I will describe any major flaws to the best of my ability, but keep in mind the items are used unless stated.
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy
Buyer is responsible for actual shipping, handling and insurance. Buyer may choose between the USPS or UPS and shipping rates will be based on shipping location. Buyer has the option to decline insurance. However, if insurance is declined and an item arrives damaged, Dorothy's Bling is not responsible for loss due to damages.
INTERNATIONAL BUYERS, please be aware of any import fees or taxes that your country may have as Dorothy's Bling is not responsible for these expenses. Thanks.
Our shop does not have a restocking fee.
This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.
*Down payment applies to the percentage of the order total, including shipping and tax.
- Plan Duration:
- 2 months
- Payment Frequency:
- Down Payment:
- 25% *
- Returns Accepted:
- Exchanges Accepted:
- Restocking Fee:
- 10% **
- Cancellation Fee:
- 25% **
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.
International buyers should be familiar with their country's Import Custom & VAT taxes as these are not included in the shipping cost.
Payments we accept:
Note: only one method of Online Payment can be used per transaction.