Terms of Sale (A Touch of Class Antique Dolls)

Our Service Pledge

We provide individual close attention to each customer. We are anxious for you to receive your item and will usually ship the next business day following payment. Our packing is done in the very safest manner and with the best supplies available to ensure protection of your purchase.

Return Policy

Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy

Shipping/Handling/Insurance Policy

We use USPS Priority, insured with a delivery confirmation on items that will fit into a Priority box. On larger items, we use Fed Ex Ground, insured, signature required which has a delivery time of 2-3 days. Conservative estimates are made on the shipping and insurance which will not include any handling fees. The fixed costs covers packages shipped within the Continental US and others will be calculated using your zip code. We will combine shipment of more than one item. The shipping cost will be changed on the final purchase order to reflect savings. Actual shipping costs and insurance are non-refundable on returned items.

Restocking Fee

We do not refund for an item placed on layaway; however, we will accept a return for credit of the purchase price minus a restocking fee which is 10% of total price of the item. The item must be returned in the exact condition.

Layaway Policy

This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.

Plan Duration:
6 months
Payment Frequency:
Monthly
Down Payment:
20% *
Returns Accepted:
Yes
Exchanges Accepted:
Yes
Restocking Fee:
10% **
Cancellation Fee:
No Payments Refunded **
*Down payment applies to the percentage of the order total, including shipping and tax.
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.

Other Information

8.25% sales tax will be added to Texas residents' totals. We offer interest-free layaway for up to 6 months, depending on the price of the item. In unusual situations, such as multiple purchases or when purchasing items over $5,000, we will discuss a longer layaway period. Please discuss a layaway with me before purchase.

Payments we accept: