Terms of Sale (Doll-lighted to Meet You)

Our Service Pledge

I strive to respond to all orders within 24 hours and ship within 3 business days, following receipt of full payment. I guarantee the authenticity of all my items.

Return Policy

Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy

Shipping/Handling/Insurance Policy

Buyer pays for actual shipping, handling and insurance charges. For most items, insurance is optional but buyer assumes all risk and liability.

Restocking Fee

I do not charge a restocking fee; however, shipping charges are not refundable.

Layaway Policy

This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.

Plan Duration:
2 months
Payment Frequency:
Monthly
Down Payment:
50% *
Returns Accepted:
No
Exchanges Accepted:
No
Restocking Fee:
N/A **
Cancellation Fee:
No Payments Refunded **
*Down payment applies to the percentage of the order total, including shipping and tax.
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.

Other Information

IMPORTANT**Please Note- Paypal Payments are required, within 72 hours of Purchase Order being placed. If you are unable to do this, please email me PRIOR to your purchase.

I only accept Paypal for payments. Thank You!

LAYAWAY- TWO MONTH TERM - This is available for a SINGLE item of $300 and up. I calculate shipping and invoice, then 50% down is due upon initial purchase. I send Paypal invoices on or near the first of each month. Buyer to pay at some point in that month. I am no longer able to offer layaway on combined orders.

Payments we accept: