Terms of Sale (Cur.io Vintage)

Our Service Pledge

The authenticity of items offered by Cur.io Vintage is guaranteed. I will make every effort to respond to orders within 24 hours, and to respond quickly to email inquiries.

Return Policy

Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy

Shipping/Handling/Insurance Policy

Shipping for most items will be via insured, tracked US Priority Mail. Unless a customer requests otherwise, smalls (ie jewelry items) may be shipped via insured, tracked US First Class Mail. Shipping will be within 2 business days, and sooner if possible.

I happily combine shipping on multiple purchases and accommodate requests for express shipping.

International customers are responsible for duties, taxes, and other fees incurred on international packages. I complete customs documents honestly showing the item as merchandise with a value of the purchase price paid.

Please contact me if you are an International customer and would like a quote on shipping charges to your country.

Restocking Fee

Returned merchandise with a purchase price of over $150 may be assessed a 15% restocking fee. In addition, refunds will be given for the purchase price of an item only (ie the original shipping and/or insurance costs for that item will NOT be refunded).

Due to the maintenance, care, and upkeep required to preserve the condition of the items we offer, vintage items must be thoroughly examined immediately upon receipt. Should there be any discrepancy in the condition buyer must let us know within 3 days, as specified in the Ruby Lane site wide return policy. Otherwise items will be considered to be as described

Layaway Policy

This shop does not offer a layaway plan for purchases

Other Information

Due to the maintenance, care, and upkeep required to preserve the condition of the items we offer, vintage items must be thoroughly examined immediately upon receipt. Should there be any discrepancy in the condition buyer must let us know within 3 days, as specified in the Ruby Lane site wide return policy. Otherwise items will be considered to be as described.

Payments we accept: