Terms of Sale
Our Service Pledge
The authenticity of items offered by Glad Rags & Curios is guaranteed 100%. I will make every effort to respond to orders within 24 hours, and to respond quickly to email inquiries.
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy
Shipping for most items will be via US Priority Mail, with delivery confirmation included. Smalls (ie jewelry items, ties, and gloves) will typically be shipped US First Class Mail. Insurance on items under $75 is optional; above $75 is included in the S/H fee. Shipping will be within 2 business days, and sooner if possible.
I happily combine shipping on multiple purchases and accommodate requests for express shipping. Please contact me if you are an International customer and would like a quote on shipping charges to your country.
International customers are responsible for duties, taxes, and other fees incurred on international packages. I complete customs documents honestly showing the item as merchandise with a value of the purchase price paid.
Returned merchandise with a purchase price of over $150 may be assessed a 15% restocking fee. In addition, refunds will be given for the purchase price of an item only (ie the original shipping and/or insurance costs for that item will NOT be refunded).
Layaway PolicyThis shop does not offer a layaway plan for purchases
Payments we accept:
- Personal Check
- Money Order