Terms of Sale
Our Service Pledge
I absolutely guarantee everything I sell. I will admit it is hard to be knowledgeable about all things vintage. So I research each item and make every effort to provide very detailed descriptions and photos, so you can get a good feel for what you are buying.
I try to answer all Purchase orders and e-mails promptly. I would be happy to arrange layaway to suit your needs at no charge. You are always welcome to make an offer, maybe you are a bundler like Frank on American Pickers. Please do not hesitate to contact me for whatever the reason, feel free to email, text or call. Maybe you need another measurement, another picture or just a closer look at that flower or stitching. I aim to please! I am dedicated to your customer satisfaction. My goal is your repeat business.
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy
Most items ship for $6 unless otherwise noted.
There is a 10 business day hold for all personal checks, money orders and cashiers checks over $50 so it can clear my bank.
Paypal and Amazon are shipped the same day it is received to confirmed addresses.
This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.
*Down payment applies to the percentage of the order total, including shipping and tax.
- Plan Duration:
- 6 months
- Payment Frequency:
- Down Payment:
- 20% *
- Returns Accepted:
- Exchanges Accepted:
- Restocking Fee:
- None **
- Cancellation Fee:
- No Payments Refunded **
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.
Layaway is welcome and terms are flexible, we can set it up to meet your needs.
All jewelry will be left as found unless you ask it to be cleaned and shined before mailing. Some people like the character of natural patina created over the age of time. If you would like to have your jewelry shined and polished before mailing do not hesitate to ask.
Payments we accept:
Note: only one method of Online Payment can be used per transaction.
- Other Online Payment Method
See 'Other Information' under Terms of Sale
- Personal Check
- Money Order
- Bank Wire