Terms of Sale
Our Service Pledge
We respond to all orders within 24 hours. If you have any questions feel free to email us.
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy
Buyer pays shipping and insurance costs. Insurance is required on all items. We ship to buyers in the U.S.A. and most countries worldwide. We accept payment from international customers through PayPal only. If shipping and insurance is not already stated in the description or a shipping calculator is not included in the listing, please email your address including zipcode so that we can calculate shipping for you.
This shop does not have a restocking fee
Layaway PolicyThis shop does not offer a layaway plan for purchases
Our preferred method of payment is Paypal.
We also accept money orders or personal checks from customers in the U.S.A. We accept payment from international customers only through PayPal. Items paid for with Paypal or money orders are shipped a.s.a.p. , usually the next business day, Items paid for with a personal check are not shipped until the check has cleared. Allow 10 business days.
Please email us to confirm your invoice has been received. Paypal payment must be received within 3 days, other forms of payment must be received within 10 days. We will hold items on "Sale Pending" for 3 to 10 days depending on the type of payment. If no payment or communication is received during the alloted time the item will be put back in the shop for sale.
Payments we accept:
Note: only one method of Online Payment can be used per transaction.
- Personal Check
- Money Order