Terms of Sale (Cixi's Collectibles)

Our Service Pledge

We ship WORLDWIDE too! We take special care in boxing all items carefully and securely. Our Promise is to ship in 48 hours or less after PAY PAL or Money Order payment has been received. Personal Checks will have to wait 7-10 days before shipping.

Return Policy

Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy

Shipping/Handling/Insurance Policy

Buyers pays for shipping,
Handling charges and insurance.
Orders are sent by USPS Mail,
We also ship WORLDWIDE.

Restocking Fee

We Charge a 20% Restocking Fee on ALL returned Items and ALL cancelled orders that have been already paid for in the event we refund payment.
Lay Away Purchases that miss 2 payments will be Cancelled with no Refunds.
Thank You.

Layaway Policy

This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.

Plan Duration:
3 months
Payment Frequency:
Monthly
Down Payment:
33 1/3% *
Returns Accepted:
Yes
Exchanges Accepted:
Yes
Restocking Fee:
25% **
Cancellation Fee:
No Payments Refunded **
*Down payment applies to the percentage of the order total, including shipping and tax.
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.

Other Information

ONLY SERIOUS BUYERS, PLEASE!!!
If you do not intend to buy do not place an order, ask any questions you wish first, or make a reasonable offer instead.
Purchase order must be paid in 5
business days unless other arrangements are made by buyer and Cixi's Collectibles, otherwise item will be re-listed.
Some items require Money Orders or Cashier's Check payments, We will specify when this is necessary.

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I Am not a LICENSED APPRAISER...Therefore I Cannot Answer Questions About Value, Please
see My Favorite Link List for sites that will help you figure out the value of your Collectibles.
Thank You!

Payments we accept: