Terms of Sale (Charlotte's Web Vintage Dolls and Collectibles)

Our Service Pledge

We have make on offer on most items in the shop. If you see something you like e-mail us and offer and we will attempt to negotiate. We are happy to answer questions about in items in our shop. Checks must clear before items are shipped usually 10-12 business days. Thanks for looking at Charlotte's Web Vintage Dolls and Collectibles.

Return Policy

Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy

Shipping/Handling/Insurance Policy

The Buyer will be responsible for shipping, insurance and priority mail are required on all purchases.

Restocking Fee

I accept returns on all items. Condition must be the same as when shipped. There is a 14 days return policy. Buyer is responsible for shipping.

Layaway Policy

This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.

Plan Duration:
3 months
Payment Frequency:
Monthly
Down Payment:
25% *
Returns Accepted:
No
Exchanges Accepted:
No
Restocking Fee:
N/A **
Cancellation Fee:
10% **
*Down payment applies to the percentage of the order total, including shipping and tax.
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.

Payments we accept: