Terms of Sale (Charlotte Marie's)
Our Service Pledge
I respond to all orders within 24 hours and guarantee the authenticity of my items.
Return PolicyRuby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy
Buyer pays for actual shipping., and insurance.
Florida residents pay 7% sales tax.
Our shop does not have a restocking fee.
This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.
*Down payment applies to the percentage of the order total, including shipping and tax.
- Plan Duration:
- 3 months
- Payment Frequency:
- Down Payment:
- 30% *
- Returns Accepted:
- Exchanges Accepted:
- Restocking Fee:
- N/A **
- Cancellation Fee:
- 15% **
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.
Payment is expected within 5 working days. Items paid for with personal checks are held for 10 days until check has had time to clear my bank. International orders must be paid with Paypal.
Some international orders can be sent without insurance - seller is not responsible for loss.
Payments we accept:
- Personal Check
- Money Order