Terms of Sale
Our Service Pledge
We guarantee the authenticity of all our items. 100% Customer satisfaction guaranteed. Items will be packed very carefully , and , will be shipped within 2 days of payment notification.
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy
We use Canada Post standard ground for Canada and United States as a primary carrier, we also do business with other carriers. If you would like to use another method of shipment or for International shipping, please e-mail us and we will give you the quote quickly. We only charge the actual cost of shipping. We do give full discounts for combined shipment. Insurance on shipping is mandatory and will be included on the shipping fees.
We charge a small 5% restocking fee on all items returned, unless the item was misrepresented by a human error.
Layaway PolicyThis shop does not offer a layaway plan for purchases
Click on "Cameleon on Rubylane - New Arrivals" link into our "Favorite Links" page to be the First to see what we will be adding to our shop for the next days. High quality pictures are displayed on a fantastic carousel. Note that the description of the items may not be completed because our research on these items are still in progress. Take a tour !
We do not charge sales tax.The buyer is responsible for any duties and tariff fees that may be applicable for foreign shipments .
Payments we accept:
- Personal Check
- Money Order