Terms of Sale (Books and Bygones)
Our Service Pledge
Whether large or small, expensive or on sale, you can expect the same level of high quality, honest and friendly, service on every item. All will be described fully and accurately, mailed promptly, often the next day, and packaged with great care.
Return PolicyRuby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy
Buyer pays for actual shipping and insurance. There are no extra handling charges.
Although returns are rare, we regret that we must charge a restocking fee of 10% on returned items to cover incurred expenses such as relisting fees, Paypal fees, customs fees and the like.
This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.
*Down payment applies to the percentage of the order total, including shipping and tax.
- Plan Duration:
- 3 months
- Payment Frequency:
- Down Payment:
- 25% *
- Returns Accepted:
- Exchanges Accepted:
- Restocking Fee:
- 5% **
- Cancellation Fee:
- None **
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.
Payments we accept:
- Money Order
- Bank Wire
- Other Traditional Payment Method
See 'Other Information' under Terms of Sale