Terms of Sale

Our Service Pledge

Whether large or small, expensive or on sale, you can expect the same level of high quality, honest and friendly, service on every item. All will be described fully and accurately, mailed promptly, often the next day, and packaged with great care.

Return Policy

Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy

Shipping/Handling/Insurance Policy

Buyer pays for actual shipping and insurance. There are no extra handling charges.

Restocking Fee

Although returns are rare, we regret that we must charge a restocking fee of 10% on returned items to cover incurred expenses such as relisting fees, Paypal fees, customs fees and the like.

Layaway Policy

This shop does not offer a layaway plan for purchases

Payments we accept:

Traditional Payments