Terms of Sale
Our Service Pledge
We respond to all orders within 24-48 hours.
We guarantee the authenticity of all our items.
We ship worldwide.
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy
We pride ourselves in offering you FREE SHIPPING on all jewelry domestically. Otherwise, the buyer is responsible to pay all shipping, handling & insurance costs.
We ship WORLDWIDE
We charge a 15% restocking fee for all items returned. Layaway items cannot be returned.
This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.
*Down payment applies to the percentage of the order total, including shipping and tax.
- Plan Duration:
- 3 months
- Payment Frequency:
- Down Payment:
- Equal Division based on # of Months *
- Returns Accepted:
- Exchanges Accepted:
- Restocking Fee:
- 15% **
- Cancellation Fee:
- 15% **
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.
LAYAWAY is available.
For those who have credit cards but do not have and/or do not want a PayPal account, we can send you an invoice through PayPal with these 5 easy steps ~
1. I will send the invoice to your email address. Open your email, read the invoice, and see the PayPal payment button.
2. Click the payment button in the email.
3. Log in to the secure PayPal payment page.
4. Review the details of your invoice.
5. Click pay.
It's that easy!
Whether you have a PayPal account or not, you can still use your credit cards to pay us and we still get the safety of using PayPal.
Visa, MasterCard, Discover, American Express
Payments we accept:
- No Traditional Payments Accepted