Terms of Sale
Our Service Pledge
All orders are processed ASAP for Faster by Special request otherwise within 3-7 Business Days more quickly for small items. Larger Pieces may require increased time and the buyer will be made aware of this if at all possible. Payment by any other method than Credit Card, Must be Received within 7 Business Days of initializing purchase or item is re-listed. If the payment arrives after 7 business days and the item is still available the order will be filled. If the item is no longer available the payment will be returned to sender. NO EXCEPTIONS.
Please Remember that ALL OF THESE PIECES are inside shops in Dallas where I do a very high design trade, my intention that everything in this shop be available but if it is sold inside the shop the same day of your inquiry I sincerely apologize. When it is gone there is nothing I can do but look for something similar for you. Please Remember, Nothing is firm, this dealer deals, inside my shops in Texas and on-line! So if you are Very Interested in an item, it is best to talk to me! Thanks!!
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy
Buyer to pay all Shipping, Handling and Insurance Costs Unless we have agreed on a special arrangement or it has been included in the purchase price as a promotion.
You must contact me with-in 3 days of receiving item to report if there are any problems or damage in order to receive refund. Shipping costs will not be refunded to return item and is subject to the resocking fee.
The Restocking fee is 20% unless we waive this at time of purchase.
Layaway PolicyThis shop does not offer a layaway plan for purchases
Sales Taxes apply where applicable by law. You Credit Card Transaction is safe going through me! You may call the number on my home page, fax at 972-422-2467 or e-mail in 2-3 e-mails all the information, for assured safe transfer of credit card information!
Payments we accept:
Note: only one method of Online Payment can be used per transaction.
- Other Online Payment Method
See 'Other Information' under Terms of Sale
- Personal Check
- Money Order
- Bank Wire