Terms of Sale (Antiques on Canaan St)

Our Service Pledge

We respond to all orders within 24 hours and guarantee the authenticity of all items. We want you to be satisfied with your purchase.

Return Policy

Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy

Shipping/Handling/Insurance Policy

Buyer pays actual shipping, handling and insurance. We package with great care because we know what china and glass need to survive the shipping process.
Insurance is required because it is a lost package rather than breakage which concerns us.
We ship within 24 hours of payment clearing. A satisfied customer is a repeat customer.

Restocking Fee

Our shop does not have a restocking fee.

Layaway Policy

This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.

Plan Duration:
3 months
Payment Frequency:
Monthly
Down Payment:
10% *
Returns Accepted:
No
Exchanges Accepted:
No
Restocking Fee:
N/A **
Cancellation Fee:
10% **
*Down payment applies to the percentage of the order total, including shipping and tax.
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.

Other Information

No sales tax in "Tax free New Hampshire"

We accept most major credit cards through Paypal or Google Checkout. For more information please contact me.

Payments we accept: