Terms of Sale

Our Service Pledge

We try to respond to all orders within 24 hours. We guarantee the authenticity and quality of all of our items. Items will be shipped within 3 business days after payment has cleared.

Return Policy

Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy

Shipping/Handling/Insurance Policy

Shipping and insurance are at buyer's expense or as noted. Payment by Charge Card, Money Order or Cashiers Check can be shipped immediately. We accept personal or business checks but for our client's protection, we do wait 10 business days before we ship. We also expect that monetary arrangements be made within 4 to 5 days after the auction ends.

Restocking Fee

No restocking fee

Layaway Policy

This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.

Plan Duration:
30 days
Payment Frequency:
Monthly
Down Payment:
50% *
Returns Accepted:
Yes
Exchanges Accepted:
Yes
Restocking Fee:
None **
Cancellation Fee:
None **
*Down payment applies to the percentage of the order total, including shipping and tax.
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.

Payments we accept:

Traditional Payments