Terms of Sale

Our Service Pledge

We guarantee that you will be satisfied with your purchase. We are so sure that you will happy with your selection, that we will happily refund your money in full should you return an item within 10 days of receipt. Buy with confidence!

Return Policy

Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy

Shipping/Handling/Insurance Policy

All items are professionally packaged and shipped fully insured. We do not mark up our shipping rates and we are always happy to rebate any accidental shipping overcharge.

Restocking Fee

We charge a 10% restocking fee on all items returned.

Layaway Policy

This shop does not offer a layaway plan for purchases

Other Information

Sales Tax: California residents only.

Payments we accept:

Traditional Payments