Terms of Sale
Our Service Pledge
My jewelry designs are unique; I handcraft each piece and thoroughly enjoy the process. To be true to myself, the creative process and my customers, I search for the best stones, materials and the right ideas; and I continually study and practice to improve my craftsmanship. My goal is to create jewelry you will love to wear and to give.
From time to time we offer shabby chic decor items and interesting old things.
I will do my best to respond to all orders within 24 hours. If you have any questions. I look forward to hearing from you. Warmest regards, Carol Augustine
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy
Items are shipped several times during the week. If you have an urgent shipping requirement please make note of this in the comments section of your purchase order. You will be notified promptly If your time requirements for shipping cannot be met.
We do not charge a restocking fee.
This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.
*Down payment applies to the percentage of the order total, including shipping and tax.
- Plan Duration:
- 3 months
- Payment Frequency:
- Down Payment:
- 30% *
- Returns Accepted:
- Exchanges Accepted:
- Restocking Fee:
- N/A **
- Cancellation Fee:
- 10% **
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.
Remember: We offer a layaway plan for your convenience.
Payments made via PayPal, Amazon Payments or Credit Card are expected within 3 days of purchase. If you find you must delay your payment, please drop us a note, we know from personal experience that life doesn't always go according to plan.
TRADITIONAL CREDIT CARD PAYMENTS are accepted. You may send your CC information via the purchase order, shop email or to my personal email - email@example.com.
Or give me a call: Telephone #954-804-0243 (10AM to 7PM EST) or Skype (janedoe306)
PERSONAL CHECKS & MONEY ORDERS: Check payments are expected within one week of purchase . Your order will ship once your payment clears our bank account generally from 3 to 7 days.
SALES TAX: All shipments to Georgia residents are required by law to be charged sales tax.
We are celebrating our 12-Year Anniversary selling on Ruby Lane with Make an Offer Deals and Special Sales Events. Subscribe to our shop to receive notifications. You determine how often you would like to receive notifications when you sign up.
Payments we accept:
Note: only one method of Online Payment can be used per transaction.
- Other Online Payment Method
See 'Other Information' under Terms of Sale
- Personal Check
- Money Order